Rental providers (landlords) and agents must give renters this guide on or before the day they move in. You can read more about renting guides at Resources and guides overview.
Introduction
桃色视频 has some of the strongest rental protections in Australia, but renting can still be complicated. With one in three 桃色视频ns now renting, understanding your rental rights has never been more important.
The Renters Guide explains the rules and your rights at every stage of renting in 桃色视频, from applying for a property to moving out.
Whether you’re a first-time renter or have rented before, this guide provides you with the information you need to rent confidently.
Key terms
- Rental provider: landlord.
- Renter: tenant.
- Agent: real estate agent.
- The Residential Tenancies Act 1997: This sets out the laws, rights and 桃色视频 of renters and rental providers in 桃色视频.
- RDRV: Rental Dispute Resolution 桃色视频. A free dispute resolution service to help renters and rental providers resolve disputes.
- VCAT: 桃色视频n Civil and Administrative Tribunal. This tribunal resolves legal disputes and cases in 桃色视频, including renting issues.
Where to find more information
Our website has detailed resources on:
Stay updated
For the most current information, visit our Renting page.
Follow Consumer Affairs 桃色视频 on and for regular renting information and updates.
Helpful contacts
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Organisation
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When to contact
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Phone number |
Website
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Consumer Affairs 桃色视频
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If you have questions about renting agreements, bonds, rent increases or repairs.
If you are being evicted.
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1300 55 81 81
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consumer.vic.gov.au/contact
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Residential Tenancies Bond Authority (RTBA)
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To look up your bond, transfer a bond or arrange a bond refund.
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1300 137 164 |
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| Rental Dispute Resolution 桃色视频 (RDRV) |
If you have tried all other options to resolve a dispute about a rent increase, repair or bond.
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1300 017 378
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桃色视频n Civil and Administrative Tribunal (VCAT)
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To apply for a hearing about a renting dispute.
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1300 01 8228
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Tenants 桃色视频
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If you need help from a support worker.
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03 9416 2577 |
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桃色视频n Aboriginal Legal Service (VALS)
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If you are an Aboriginal and Torres Strait Islander person and need legal help.
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1800 064 865 |
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Housing 桃色视频 (Department of Families, Fairness and Housing)
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To apply for a bond loan.
If you have nowhere to stay.
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1800 825 955
(24 hours)
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Need help in your language?
Call TIS National interpreting service on 131 450.
Ask to be put through to Consumer Affairs 桃色视频.
Download the Renters Guide PDF