ࡱ> g 0=bjbj ;<x jx j~5W''''''''8'('6+p;,(c,c,c,-J--‡x' .-- . .''c,c,4Ȅ2333 .*'c,'c,3 .33.lH]rc,ph,7/n@<6)o4/D]r]r'qr, . .3 . . . . .1 . . .6 . . . . . . . . . . . . .Y E&: Claim for compensation from the ɫƵn Property Fund- Rental Properties The ɫƵn Property Fund (VPF) provides compensation for individuals and corporationswhen an estate agent, conveyancer or their respective representative has misused or misappropriated trust money or property in the course of their work. Such misuse or misappropriation is known as defalcation. Examples of defalcation A defalcation has occurred if an agent has misused trust money (including deposits or rent) when handling a sale or managing a rental property. This includes, failing to pass on a rental income to a rental provider (landlord) or refunding a security deposit (bond) held on behalf of a tenant. How much can a person claim The amount a person can claim is the amount of actual pecuniary loss suffered, including costs incidental to the making of the claim (legal costs), this is the amount you would have received if the defalcation had not occurred. Note: You cannot make a claim simply because you believe the agent or conveyancer acted unprofessionally, gave bad advice, or misrepresented the property. How to lodge this claim Email: HYPERLINK "mailto:vpfclaims@dgs.vic.gov.au"vpfclaims@dgs.vic.gov.au If lodging via email, please ensure all attached supporting documents are in the correct file format (PDF, JPEG, Word document) Post: Consumer Affairs ɫƵ, GPO Box 123, Melbourne VIC 3001 For further information on the application process, please call Consumer Affairs ɫƵn on 1300 55 81 81 (9 am to 5 pm, Monday to Friday except public holidays). Privacy Consumer Affairs ɫƵ collects and handles your personal information consistent with the requirements of the Privacy and Data Protection Act 2014. Where you do not provide the information required by this form, we may refuse or be unable to process this transaction. We may need to disclose your personal information to other State and Commonwealth Agencies. Find more information about our  HYPERLINK "/privacy-statement" Privacy statement. Claim for compensation from the ɫƵn Property Fund Rental Properties Only use this form if you are claiming funds in relation to the sale of real estate. Other relevant claim forms are available on  HYPERLINK "/housing/buying-and-selling-property/compensation-claims" Compensation claims property. Details of claimant(s) Claimants full name (Claimant 1)Preferred contact numberEmail addressClaimants address (For correspondence)Claimants full name (Claimant 2)Preferred contact numberEmail addressClaimants address (For correspondence)  Address of rental property Address   Details of estate agent (licensee) Licensees full name or company name and Australian Company Number (ACN) (Licensee 1) Licensees contact detailsTelephone no.: Email address: Licensees business address Licensees licensing identifier (Can be found via  HYPERLINK "https://registers.consumer.vic.gov.au/easearch" Search of the estate agents public register) Licensees full name or company name and Australian Company Number (ACN) (Licensee 2)Licensees contact detailsTelephone no.: Email address:Licensees business address Licensees licensing identifier (Can be found via  HYPERLINK "https://registers.consumer.vic.gov.au/easearch" Search of the estate agents public register)  Details of your claim Please mark the box (x) corresponding to your claim- Landlord claiming rental monies owed by licensee (Proceed to question 5) Landlord claiming bond monies owed by licensee (Proceed to question 6) Tenant claiming bond monies owed by licensee (Proceed to question 7) Other matter If you selected Other matter, prior to submitting this application, please contact us to discuss your claim further. Please include a brief overview of the circumstances leading to your claim and send to: Email:  HYPERLINK "mailto:vpfclaims@justice.vic.gov.au" vpfclaims@dgs.vic.gov.au; Post: Consumer Affairs ɫƵ, GPO Box 123, Melbourne VIC 3001 Landlord claiming rental income Please provide the following details - When was the exclusive leasing/management authority signed between you and the licensee? (dd/mm/yyyy) What are the relevant fees payable within the management agreement? (Please detail the management fee, sundry fee and any other charges payable to the licensee) When did the tenant/s move into the property? (dd/mm/yyyy)Are the tenant/s under a fixed term or periodic agreement?What is the total amount of rent the tenant/s are required to pay per rental period?$How often are the tenants required to pay rent? (For example- weekly, fortnightly, monthly) What date did you last receive payment from the licensee? (dd/mm/yyyy) What was the total of the last payment from the licensee?$What rental period did this last payment reflect? (From dd/mm/yyyy to dd/mm/yyyy) What is the total amount you are claiming? Please note- you can only claim pecuniary loss from the ɫƵn Property Fund. This means the actual amount of money lost, caused by the licensees defalcation, misappropriation or failure to account. You must account for any amounts the licensee has repaid you and deduct any amounts owing to the licensee- such as management or sundry fees. What is the total amount of actual pecuniary loss you have suffered? $ Please provide a brief breakdown of how you have calculated your pecuniary loss (For example- Tenant/s pay $1,500.00 rent per month Licensee has failed to disburse rental income for 2 months Total rent paid during 2-month period =$3,000.00 Management and sundry fee per month = $80.00 Total sundry/management fees owed to licensee for 2-month period =$160.00 Total rent owed ($3,000.00) minus total management/sundry fees owed ($160.00) Total loss = $2,840.00 Please proceed to question 8. Landlord claiming bond Please mark the box (x) to confirm the type of tenancy agreement Commercial tenancyResidential tenancyFor commercial tenancy agreements- please proceed to section b For residential tenancy agreements- please proceed to section c. Please provide the following details (commercial tenancy agreements) - When was the exclusive leasing/management authority signed between you and the licensee? (dd/mm/yyyy)  When did the tenant/s move into the property? (dd/mm/yyyy) What are the names of each individual tenant/s who contributed to the bond?  What was the total amount of bond paid, by the tenant/s? $How and when was the bond paid? (dd/mm/yyyy method of payment)Have the tenants vacated the property? If yes, on what date? (Y/N, dd/mm/yyyy)  On what basis are you claiming the bond? (For example- tenancy has ended and damage caused to property or bond misappropriated by licensee)Please proceed to section d. Please provide the following details (residential tenancy agreements)- When was the exclusive leasing/management authority signed between you and the licensee? (dd/mm/yyyy)  When did the tenant/s move into the property? (dd/mm/yyyy) What are the names of each individual tenant/s who contributed to the bond? What was the total amount of bond paid, by the tenant/s? $How and when was the bond paid? (dd/mm/yyyy method of payment)When did the tenants vacate the property? (dd/mm/yyyy) (Please note the tenants must have vacated the property to lodge this claim).  Do you have- An order from the ɫƵn Civil and Administrative Tribunal (VCAT); or Written agreement from the tenant/s Confirming your entitlement to claim the bond. (One of the above must be provided)  On what basis are you claiming the bond? (For example- damage to property or rental arrears)  What is the total amount you are claiming? Note- you can only claim pecuniary loss from the ɫƵn Property Fund. This means the actual amount of money lost, caused by the licensees defalcation, misappropriation or failure to account. You must account for any amounts the licensee has repaid you and any fees or charges owed to the licensee. What is the amount of pecuniary loss you have suffered? $Please provide a brief breakdown of how you have calculated your pecuniary loss- (For example- Bond paid by tenants= $2,000.00 VCAT order confirms landlord to receive $1,700.00 and tenants to receive $300.00 from bond Pecuniary loss= $1,700.00   Please proceed to question 8. Tenant claiming bond Please mark the box (x) to confirm the kind of tenancy agreement Commercial tenancyResidential tenancyPlease provide the following details- When did the tenancy agreement commence? (dd/mm/yyyy)What was the total bond paid? $How and when was the bond paid? (dd/mm/yyyy, cash, EFT, bank transfer)If more than one tenant contributed to the bond, please list the names of each individual and the amount they paid  If more than one tenant contributed, do you have written agreement from all tenant/s confirming their agreement to the bond being released to you? (This must be provided as part of your claim)What date did you vacate the property? (dd/mm/yyyy)  Do you have written confirmation from the current managing agent, confirming you have vacated the property? (Y/N) (Please note this must be provided as part of your claim)Do you have written confirmation from the current managing agent, that you are entitled to reclaim the bond? (Y/N) (Please note this must be provided as part of your claim)What is the total amount you are claiming? Note- you can only claim pecuniary loss from the ɫƵn Property Fund. This means the actual amount of money lost, caused by the licensees defalcation, misappropriation or failure to account. Please ensure you account for any amounts owed to the landlord from the bond. What is the amount of pecuniary loss you have suffered? $ Steps taken to recover loss Please provide a brief timeline of your attempts to contact the licensee or other related party about this matter (For example- dates, method of communication- email, text message, phone call- and overview of discussion)  Further supporting documentation Please mark (x) against the supporting documents you intend to provide in further support of your claim - Landlord claiming rental income Exclusive leasing/management authority between claimant and licensee Tenancy agreement claimant and tenant/sProof of payment of rent (Please ensure this confirms each payment by the tenant that you are claiming) Bank statements to confirm claimant has not received amounts claimed (Please ensure this statement evidences the last payment received from the licensee until the current date)Any account statements, owner/tenant ledger or invoices as provided by licenseeCopies of all relevant correspondence between yourself, the licensee, tenant and any other related party Other (Please provide details of documents and how these relate to claim) Landlord claiming bond Exclusive leasing/management authority between claimant and licensee Tenancy agreement claimant and tenant/sProof of payment of bond by tenant (Bank statement, cheque stubs or receipt from tenant) Proof of entitlement to bond (ɫƵn Civil and Administrative Tribunal order confirming entitlement to bond, or written agreement from all tenant/s agreeing to payment of bond to landlord) Bank statements to confirm claimant has not received amounts claimed Any account statements, owner/tenant ledger or invoices as provided by licensee, confirming payment of bond Copies of all relevant correspondence between yourself, the licensee, tenant and any other related party Other (Please provide details of documents and how these relate to claim) Tenant claiming bond Tenancy agreement with landlordProof of bond payment by tenant (Bank statements, cheque stubs, receipt provided by licensee and any bond lodgement information) Bank statements to confirm claimant has not received amounts claimed (Please ensure statement shows last payment received from licensee and confirms that up until date of lodgement, no further payments received) Written acknowledgment from current estate agency that you have vacated the premises and that you are entitled to bond Written consent from any co-tenants listed in tenancy agreement, agreeing to release of bond to claimant for distribution/written agreement waiving entitlement to bondCopies of all relevant correspondence between yourself, the licensee, tenant and any other related party Other (Please provide details of documents and how these relate to claim) Certification and signature(s) of claimant(s) I certify that: the particulars (information) contained in this claim are true and correct and I understand that it is an offence to make and or use a false document I understand that if I lodge this form by email, Consumer Affairs ɫƵ will accept this communication as containing my signature for the purposes of the Electronic Transactions (ɫƵ) Act 2000. 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